FAQs

Questions about candles

What are your candles made of?

We use a blend of soy and coconut wax combined with premium fragrance oils infused with essential oils. Our candles feature natural lead-free cotton wicks.

Are your candles paraffin and phthalate free?

There is zero paraffin in the wax, and there are no additives, enhancers, colorants, filler waxes, and phthalates. All ingredients are mindfully sourced in the USA and are vegan and cruelty-free.

Why does my candle have a wet spot?

Sometimes, you might notice a small amount of oil on the surface of your candle. This "wet spot" is also a natural occurrence with natural waxes due to temperature fluctuations and doesn't impact the candle's performance.

Do your candles come with boxes?

Our candles are packed in a cotton drawstring bag. The idea is to reduce paper waste and provide a bag that can be re-used in many different ways!

Questions about prints and frames

Why is my framed print shipped seperately than my candle?

Our fine art framed prints are printed on demand, which means they will ship directly from our lab partner. This allows you to customize your frame size, and frame color - it's made just for you!

All candles are shipped directly from my candle studio in North Andover, MA.

I want to buy a print, but without the frame, can I do that?

Yes! Please email hello@shopeverwander.com for custom requests of this nature!

What is the frame made from?

Our frames are milled from solid ash, hand-stained and finished with a specialist wax to accentuate the grain. Each frame is mounted, and comes with a choice of frame color, including black, white, and natural.

The frame features a Giclée fine art print made from sustainably sourced paper eco-friendly water-based ink.